*We Now Offer Arrive-Alive Shipping Insurance Option at checkout! *
Please select the insurance value option at checkout to cover your order’s value. What this insurance does is it guaruntees that regardless of Dead on Arrival or lost/late shipments that you receive a full refund of your order. Make sure to select the correct insurance value during your checkout on your next order!
Carrier We use UPS priority overnight for all packages and they arrive next business day
• Once We receive your Oder we will email you to confirm a shipping date to ensure you will be there.
• You must be present at the time of delivery to accept and sign for the package on first attempt of drop off.
• If the shipment is rejected for any reason, the guarantee is void.
• Crazy 4 Coral is not responsible for any delays due to carrier and / or weather complications. In such cases there will be no guarantee on live arrival and buyer agrees to not hold Crazy 4 Coral responsible.
• For DOA claims, a clear picture of the dead frag must be provided within 2 hours of receiving.
• Discarding the frag that died without Crazy 4 Coral’s ‘s authorization will void your guarantee.
• Crazy 4 Coral will credit the DOA items less any shipping costs towards the buyers next purchase.
All credits must be used within 3 months of the issue date.
• Crazy 4 Coral gives Free Frags with every order to help offset shipping costs
• We guarantee that only the healthiest livestock leaves our premises, which is why we are confident that everything will arrive alive
• Arrive alive guarantee does not cover fish or invertebrates